General Policies

Enjoy!


Relax and enjoy music with your young child. If your child cannot focus on the activities and does not sit by your side at all times - don't worry. As long as your child is in the room he/she is participating. Please be sure your child is safe in the classroom and not compromising the safety of others.  Most children adore music. They love to dance, to sing and to play musical instruments. However, a group music experience may be new to your child. He/she may be shy in the group - that's okay. Encourage your child to join in, but please do not be over anxious if he/she is reluctant at first. Each child responds in a unique way in the musical environment. Some will participate eagerly, whilst others will prefer to observe. You may see a completely different child at home as you share your Kindermusik activities there. Most families do.

Punctuality


We appreciate your punctuality, but ask that you arrive no earlier than 10 min. before class begins. This allows for a smooth transition from one class to the next, and gives the teacher time to prepare

Clothing

Please dress in comfortable clothes.  During class we spend a lot of time on the floor (unless you have special circumstances which don't allow it).  We dance and move a lot too.  You and your child will be asked to remove your shoes during class.  If you are concerned about your child's comfort in bare feet please make sure they have socks with them for class.  We will also try to keep the classroom cool enough to allow for rigorous movement, if you tend to be cold at temperatures between 65 and 70 degrees you may wish to bring a sweater

Non enrolled Siblings

Due to limited class sizes and the goal of one-on-one parent/child interaction, we ask that those enrolled in Village and Our Time classes make arrangements for siblings during weekly class times. An exception can be made when the sibling is young enough to be content in a car carrier or stroller. Please discuss this with your teacher or email us with questions or concerns.

Grandparents & Adult Visitors


We welcome grandparents or adult visitors to join our music making. Please check with your teacher to ensure room is available.


Food, Drinks, Toys etc.


Please encourage children to leave special toys, blankets, snacks, drinks etc. in the car. We like to keep their hands and mouths busy during class and stay on the move! If this presents a particular problem, let us know, and we will try to find a special place for the object in question. We request that no food, drinks, bottles or sippy cups be used in the teaching areas (once one child sees a juice cup or snack then they all want one!) and please no chewing gum.

Cell Phones

If you are unable to turn off your cell phone before class, please take any calls in the waiting area. Thanks!

Talking during class

Since one of our key goals is to enhance the parent/care giver - child relationship, please refrain from lengthy conversations with other parents when class is in progress. Not only do such conversations cause distractions, but the child also quickly notices when the parent's attention is diverted. Please feel free to visit with others after class, during the transition time.

Fees

Payment policy may vary by class, so please check for the curriculum of interest to you. Payment is possible through our secure website with a credit card, or check or cash. In case of financial hardship please speak to Miss Beth privately.
A non-refundable deposit is required to reserve a place prior to the start of the semester.

Make-up Policy

Make up classes for teacher absence will be provided or if not possible classes will be credited to a future semester.  Make up classes for child illness or vacation may be able to be arranged.  We will do our best to make up classes you miss, however cannot guarentee their availability.  Speak to Miss Beth to arrange make up classes.


Snow Policy

We will generally follow Red Hook School inclement weather closure policy. If Red Hook Central Schools are closed, we are closed for the day.  If Red Hook Central Schools are delayed, we will operate a normal schedule. If schools are in session but the weather is bad in the afternoon we will call you if classes are cancelled.  Please call the studio at 532-0726 after 8am and speak to Miss Beth if you have any questions.

How Sick is Sick?


If your child has a fever, please wait until he/she is fever free for 24 hrs. before returning to class.
If your child has suffered a stomach bug or has thrown up within the last 24 hrs please keep your child at home.
If your child has a severe cough, thick nasal discharge, rash or conjunctivitis please let them rest at home

Refund Policy

Our studio offers the following refund policies. Only one policy will apply to the class your child is registered for. The class description and the registration process will identify the exact refund policy for the class you have chosen.

Kindermusik Refund Policy
Deposits are not refundable.  Refunds for relocation and serious illness only will be addressed on a per situation basis.  Materials and classes attended are not refundable at any time.

Privacy Policy

We promise to respect your privacy. We do not sell, rent, loan or transfer any personal information regarding our customers or their children to any third parties. Any information you provide about yourself or your children is held with the utmost care and security and will not be used in ways to which you have not consented.

Information gathered on our web site is collected and used by us and SimplySignup. We will not collect any personal information about adults or children except when specifically and knowingly provided by them. If we collect any personally identifiable information about children, we will first obtain their parents' consent. Examples of personally identifiable information include full name and birth date.

Use of Information

Information collected by us is used internally by our authorized individuals for three main purposes. First, we may collect information for improving our site by seeing which areas, features, and products are most popular. Second, we may collect information in order to personalize the site for our customers. Third, we may collect personal information from visitors who request additional information about our studio, a Free Preview Class Coupon, or who choose to register for classes online.

We hope that you will want to provide information about yourself, because it will make your experience here more valuable to you. If you are comfortable sharing some basic information, you will receive enhanced services that are impossible to offer to anonymous users. Examples of such services may include email notices of special and discounted items, e-newsletters, and special mailings related only to this studio. In addition, you may choose to receive occasional emails from Kindermusik with Miss Beth & Friends and SimplySignup, including free developmental activities and special offers.

On occasion, we may also share non-personal, summary information regarding our customers with unrelated third parties (for example, we may publicly disclose the aggregate number of registered users of our web site). However, we will not share any personal information about any particular customer.

Security

Registering for class online is a completely safe experience!

We use SSL (Secure Sockets Layer)--the highest standard in online encryption technology--to ensure that your personal and credit card information remains secure. SSL encryption allows you to register with confidence, knowing that only you and Kindermusik with Miss Beth & Friends have the ability to access your information.

Keeping customer information private and secure is a top priority.

Whenever you access a secure page on our site, the information you send is immediately encrypted for your protection. There are two simple ways to see if you are on a secure page:

  • Look at the URL (website address) in your browser. If you are connected to a secure server, the URL will always begin with "https" rather than "http."
  • Most browsers display an icon that indicates whether or not you have a secure connection. Look for the unbroken key or closed lock icons in the bottom left or right corner of your browsers.
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